Privacy Policy

At Hesper Cabinet Dentaire, we are committed to protecting your personal data. This privacy policy explains how we collect, use and protect your information, in accordance with the General Data Protection Regulation (GDPR) and Luxembourg data protection legislation.

1. Collection of information
We collect personal data when you:

• Make an appointment at the clinic.

• Fill out forms (e.g. for consultations, treatments, etc.).

• Interact with our website or social networks.

The information we collect may include:

• First and last name.

• Contact details (address, telephone number, email).

• Medical information relevant to your treatment.
  

2. Use of data
Your personal data is used for:

• Manage your dental appointments and treatments.

• Communicating with you about your care.

• Send you appointment reminders.

• To improve our services and your experience at the clinic.
  

3. Sharing of information
We do not share your personal data with third parties, except if:

• This is necessary to provide care (for example, with referring physicians or laboratories).

• You have given your consent.

• This is required by law.
  

4. Data security
We take appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, misuse or disclosure.

5. User rights
In accordance with the GDPR, you have the following rights:

• Right of access: You can request access to your personal data.

• Right of rectification: You can request the correction of inaccurate or incomplete data.

• Right to erasure: You can request the deletion of your data under certain conditions.

• Right to limitation: You can request the limitation of the processing of your data.

• Right to object: You can object to the processing of your data.
  

6. Data retention
We retain your personal data for the period necessary to achieve the purposes for which they were collected, as well as to meet legal obligations.

7. Changes to the Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on our website with an updated date.

8. Contact
If you have any questions regarding this privacy policy or to exercise your rights, please contact us